Areas we serve
Rug Cleaning on the Upper West Side
On the Upper West Side, rugs tend to be lived on. Long prewar hallways, family rooms and homes with dogs and cats all ask a lot of a rug. We wash them properly, treat the stains and odors that come with daily life, and bring them back ready for more of it.
Runners for long hallways
The classic apartment houses on West End Avenue and Riverside Drive often have long entry halls, and a runner there takes more foot traffic than any other rug in the home. Runners wear first along the center and at the ends, where they are walked onto. Regular washing removes the grit that cuts the pile, and a secure end finish stops knots from loosening where shoes catch them.
Pets, children and real life
Pet urine and food and drink stains are the most common reasons Upper West Side clients call us. Urine is treated at the foundation with an enzymatic soak and flush, not masked, and we will tell you if a pad needs replacing. Stains are identified and treated before the full wash, so the rug comes back evenly clean rather than spot cleaned.
If a rug sees heavy daily use, a wash every year or so keeps it in good condition and catches small problems early.
How pickup works in Upper West Side
Larger buildings usually have a doorman and a service elevator; let us know the building's preferred times and we arrange around them. Many side streets have walk-up brownstones, and that is no problem: we carry rugs down and back up the stairs, rolled and wrapped to protect them and your walls.
Caring for rugs between washes
Vacuum rugs weekly without the beater bar on fringe, and turn them end to end once or twice a year so traffic and sun wear evenly. Under dining tables, felt pads on chair legs prevent the pile from being crushed and cut. If a pet has an accident, blot with cold water, avoid household sprays and let us know. Fresh urine is far easier to treat than urine that has dried and been cleaned over several times.
FAQ
Questions from Upper West Side
I am in a fourth-floor walk-up. Can you still collect?
Yes. We carry rugs up and down stairs as part of pickup and delivery.
Can you remove dog urine odor from a hallway runner?
Usually, yes. We treat the foundation with an enzymatic soak and flush, then wash the runner in full.
Can you clean several rugs at once?
Yes. We can collect all the rugs in your home on one visit.
Services